Terms and conditions

These terms apply to quotes, installations, in-season service, takedown and storage provided by OmaGlow Holiday Lighting. They are written to be read, not to hide anything.

Quotes

A quote is based on the property address you provide and the runs we confirm. It is valid for [VALIDITY PERIOD]. If the property differs from what we could see, or you add scope after the quote, we will re-price in writing before doing the work. We do not add charges after an install without your agreement.

Scheduling and weather

Installations run from Early November through mid December. Ice, wind and snow can make roof work unsafe. When that happens we move the install or the service visit to the next safe day and tell you the same day. We do not work on a roof in unsafe conditions, and we do not ask a crew to skip fall protection to keep a date.

In-season maintenance

The Continuous Proactive In-Season Maintenance Guarantee covers bulb and socket failure on the commercial stock we installed. Report a failure and we will return within 24 hours during the season. Damage caused by storms, animals, ladders, contractors, or work done by others is repaired at our standard rate, quoted before we start.

Customer-supplied lights

We can install lights you already own on a labor-only basis. The 24-hour bulb guarantee does not apply to customer-supplied strands, because replacement stock may not exist.

Takedown and storage

Takedown is included in every package and happens in January on a date we confirm with you. Your custom-cut wire is labeled and stored between seasons at no extra charge. Storage covers the strand we supplied. If you end service, we will return your stored wire on request within 30 days.

Property access and condition

You confirm you can authorise work at the address, including on roofs, gutters, trees and pillars. Please tell us about fragile surfaces, damaged gutters, pets, irrigation, or anything we should avoid. We are not responsible for pre-existing damage, and we will photograph and report anything we find before we work near it.

Payment

Payment terms are [DEPOSIT AND BALANCE TERMS]. We accept [PAYMENT METHODS]. Unpaid balances after [DAYS] days may be subject to [LATE TERMS, IF ANY].

Liability

We carry general liability insurance and will provide a certificate on request. Our liability is limited to repair or replacement of the work we performed, except where the law says otherwise. Nothing in these terms limits rights you have under Nebraska law.

Cancellation

You may cancel a scheduled install at no charge up to [NOTICE PERIOD] before the date. After that we may retain a scheduling fee of [AMOUNT] because the slot is difficult to refill late in the season.

Contact

Questions about these terms: hello@omaglowlighting.com or (402) 555-0134. These terms are not legal advice to you and must be reviewed by a lawyer before launch.